What should I do if my goods are broken or damaged?

If the parcel is damaged, please refuse the delivery and ask for the parcel to be returned. Then contact our customer service team by filling this form

If you already accept the parcel; contact our customer service team by filling this form. Make sure to give your order number so that we can deal with the problem as soon as possible. Add to your request pictures of the damaged parcel/bottles and of the packing slip.


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