How can we help you?

Why am I asked for my ID and a proof of address ?
How can i know if my order has been confirmed ?
How can I track my parcel?
How can I get free shipping on my order ?
Can my order be delivered abroad?
Why is it not possible to ship an order to french overseas departments and territories ?
How can I get an estimation of the shipping costs?
How can I estimate the delivery time?
Can I cancel my order?
Can I change the products of my order ?

How can I get free shipping on my order ?

Free delivery will be automatically applied on all orders delivered to
- France mainland from 130€ with Chronopost only
- Germany, Belgium, Netherlands, Luxembourg, Spain, Italy, Britain from 250€

How can we help you?

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