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  1. La Maison du Whisky
  2. Whisky.fr
  3. Order and shipping

Order and shipping

  • Why am I asked for my ID and a proof of address ?
  • How can i know if my order has been confirmed ?
  • How can I track my parcel?
  • How can I get free shipping on my order ?
  • Can my order be delivered abroad?
  • Why is it not possible to ship an order to french overseas departments and territories ?
  • How can I get an estimation of the shipping costs?
  • How can I estimate the delivery time?
  • Can I cancel my order?
  • Can I change the products of my order ?
  • Can I change my shipping address ?
  • Can I pay my order online and pick it up in a store?
  • How will my bottle be protected during the shipping ?
  • What do the different order statuses mean?
  • What can I do when a product I ordered is out of stock?
  • If I place several orders, can they be delivered together?

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