Order and shipping
- Why am I asked for my ID and a proof of address ?
- How can i know if my order has been confirmed ?
- How can I track my parcel?
- How can I get free shipping on my order ?
- Can my order be delivered abroad?
- Why is it not possible to ship an order to french overseas departments and territories ?
- How can I get an estimation of the shipping costs?
- How can I estimate the delivery time?
- Can I cancel my order?
- Can I change the products of my order ?
- Can I change my shipping address ?
- Can I pay my order online and pick it up in a store?
- How will my bottle be protected during the shipping ?
- What do the different order statuses mean?
- What can I do when a product I ordered is out of stock?
- If I place several orders, can they be delivered together?